James S., Monterey, CA

“From the first moment I spoke with Ganesh, I felt his genuine intention to help me find the right hearing aids for me and to provide service that would excess my expectations. I had spoken to a few other vendors over a two-year period but it was clear to me that Ganesh stood out with a professionalism combined with a warm, caring, humorous manner. During my first appointment, I was given the most comprehensive exam I had ever received. I also appreciated that Ganesh wanted me to understand the issues with my hearing loss in order for me to make informed decisions about it. I was allowed to use the hearing aids for a two-week period (that actually got extended to 4 weeks due to travel plans) before deciding if I wanted to purchase them. Of course, this caused me to feel confident that I would be totally satisfied with this significant purchase. Not surprisingly I have been delighted with ongoing service, including adjustment and cleaning, provided by Carmel Hearing Aids. I have recommended them to several friends and colleagues.”