YOUR HEARING MATTERS...

“My experience with Carmel Hearing Aids and Ganesh has been most valuable. I went there because I had been frustrated with missing television dialog and having my friends repeat everything. Many of my friends had a lot of trouble with hearing aids and scrapped them. With Ganesh’s high-tech equipment he was able to set my hearing aid perfectly to my hearing. The hearing aid was perfect since day one. Ganesh’s care in having several appointments to make sure everything was right I was most pleased. Your office was always ready to service and clean the hearing aid and keep me supplied with batteries and other parts. I have and will keep recommending friends to your practice.”

“From the first moment I spoke with Ganesh, I felt his genuine intention to help me find the right hearing aids for me and to provide service that would excess my expectations. I had spoken to a few other vendors over a two-year period but it was clear to me that Ganesh stood out with a professionalism combined with a warm, caring, humorous manner. During my first appointment, I was given the most comprehensive exam I had ever received. I also appreciated that Ganesh wanted me to understand the issues with my hearing loss in order for me to make informed decisions about it. I was allowed to use the hearing aids for a two-week period (that actually got extended to 4 weeks due to travel plans) before deciding if I wanted to purchase them. Of course, this caused me to feel confident that I would be totally satisfied with this significant purchase. Not surprisingly I have been delighted with ongoing service, including adjustment and cleaning, provided by Carmel Hearing Aids. I have recommended them to several friends and colleagues.”

“I have had a hearing problem for the past 8-10 years. I went to Ganesh Kripapuri of Carmel Hearing Aids, where he examined my hearing at no cost to me. His examination indicated I was losing my hearing slowly and recommended hearing aids. He recommended I go home and discuss the situation with my wife. He asked I bring her back to his office and discuss before we made any decision. After a consultation, we decided to go ahead and get hearing aids. Since then, he has re-examined me twice at no expense and made the necessary adjustments to my aids as my hearing changed. Each year, on my birthday, I receive a package of free batteries. Ganesh provides service unsurpassed by any professional business man I have ever dealt with.”

“When I came to Carmel Hearing Aids for help, my old pair of hearing aids were well beyond their useful life. I'd been putting off replacing them because I had never been satisfied with their technology or appearance – and I was concerned about the cost of replacing them. But, after being helped by Ganesh Kripapuri at the Carmel Hearing Aids, my only regret was that I hadn't found him earlier! He listened to my concerns, did thorough testing, and carefully explained my options. His practical, common-sense approach put me at ease. And, the hearing aid solution he recommended has met my needs perfectly! In addition to his attention to my technical concerns, he also provided a cost-effective solution to address my need for financing. In the four years since my initial fitting, even though I've moved away from the Monterey Bay area, Ganesh has been meticulous in following up with check-ups, service, and providing free batteries. He's been flexible in scheduling appointments when I'm able to come to Carmel. In fact, I use my need annual check-ups as an excuse to make a pilgrimage to Carmel! How could life be better?”

“I have found Ganesh Kripapuri knowledgeable, thorough, available, and efficient in his practice. His office is well run and gracious, making assistance readily available. I cannot recommend him too highly.”

“I have been a client of yours for a good many years and I would like to express my admiration and appreciation for the assistance you and your staff have provided. My background has been the technical aspects of weapons delivery systems including atomic weapons of the United States Air Force. My entire military career has been as a pilot flying jet fighters. As such I have been very interested in the extensive equipment that you use to aid those of us who have a hearing problem. Your expertise and the knowledge required to solve the needs of the hearing-disadvantaged goes beyond the ordinary. I would gladly recommend your services to anyone. Your staff is always courteous and helpful. I might add the convenience of your location provides easy parking. Thank you for all your past services and I wish you all the best.”

“I was introduced to Ganesh and Dawn Kripapuri at Carmel Hearing Aids eight years ago when it had become clear to me that I needed some form of hearing enhancement. My experience with them and their company has been exceptional; to the point that when I moved to Santa Barbara CA three years ago, I decided that I would continue to use their services despite a great inconvenience. They are simply that good. Ganesh not only offers state-of-the art hearing aid products and testing and analytical equipment; his technical knowledge of business is unsurpassed, and his advice is singularly focused on what is in the best interest of his client. Ganesh and Dawn have taken the concept of client service to a new and, in my experience, unsurpassed level. I can recommend them without qualification.”

“As a World War II veteran, I was fortunate in having received my excellent hearing aids from the Veterans Administration. Subsequently, I came to Carmel Hearing Aids for servicing, at what I considered to be a very reasonable fee. I've been delighted and impressed with the excellent care which Ganesh has provided, including periodic hearing tests, adjustments, repairs, and arranging for every possible upgrade which become available by the manufacturer, all without further charges. I'm convinced that it is because of Ganesh's ‘TLC’ that my hearing aids are in such satisfactory condition.”

“Ganesh continues to be my fabulous hearing aid specialist. He gives so much attention to his patients. He cares about explaining exactly what he's doing and seeing that every hearing device fits properly and comfortably. If not, a return visit is indeed welcomed. He has made me feel very comfortable with my hearing aids, and I know he'll continue to do so in the future.”

“I want to take this opportunity to tell you how much I have appreciated your skills and service since 2008 when I first purchased my present hearing aids form you. As you know I had purchased my first hearing aids in 2006 in Santa Cruz. When I relocated to Pacific Grove I came to your office and was tested and received new hearing aids, which have made such a difference in my hearing. Since that time, I have had no difficulty in wearing the aids no with my hearing. Furthermore, the total cost after first purchasing the aids has been zero, except for ear mold cleaner and a dehumidifier for storage at night. Your office cleans the aids and gives me batteries at no cost. You have tested my hearing on several occasions at no cost. I find this amazing! I know I will have to eventually replace the aids and buy batteries, but I know the cost will be fair. That's how you do business. In a world where nothing is done right the first time, I have found that coming to your office has been a pleasure. You and your wife Dawn have set high standards. I recommend you to all my senior friends! Thank you for all your help in the past. I know I am in good hands for the future.”

“The science behind hearing has certainly evolved over the years (my first doctor in Monterey used a tuning fork as part of the hearing test and I had to go to San Francisco to be tested in an audiometer room) and now Ganesh has the latest and best right here on the peninsula. But there is also the personal touch. I think things I appreciate the most about Ganesh, Dawn, and their staff are these: they make me feel ‘at home’ and ‘important’ while still maintaining their professionalism. They keep a very ‘comfortable’ atmosphere in their office, especially the art exhibit on the walls (though I do miss their dog). They have done their very best to solve my hearing problem.”

“I felt like I was being helped by a friend. No pressure, lots of patience and expert knowledge of the product. I received their support and service for years after my purchase with complimentary batteries, cleaning and even reminders. I will always come here for my hearing needs and refer them to others.”

“I very seldom endorse professional services, but the people at Carmel Hearing Aids have provided very exceptional service that I cannot resist the opportunity to recommend them to everyone looking for help toward better hearing. The honest straight approach is hard to find anymore and when you do, it seems only right to pass it along to others.”

“When my doctor referred me to you to check my hearing, I was pleased that you were close to my home. From our first meeting, I felt I was receiving up-to-date professional information on my hearing problems. I was impressed by your explanation of my hearing loss and variety of aids available. Having arthritis in my hands, I needed aid me different types of aids, so I could judge the ones I would use. That last time I came to you for a yearly check, you had added a ramp that made it easy for me to access your office and possible for wheelchair riders to feel comfortable. That’s an important feature in our aging population. I do recommend you to others and appreciate your keeping in touch to remind me of cleaning and check-ups.”

“I have had hearing aids for some time, and I have visited you for some years about my hearing. You have made may ability to hear very much better. Your services are superior to any I have had in the past. Your costs are fair and less than I have experienced in the past. Your no charge for batteries and the visits are excellent. You may use my name on any recommendation you wish.”

“I want to take a moment to tell you how I feel about your service. It has been a rare pleasure to be you client. You have proven yourself to be very competent and effective in your service but also make it a pleasure to work with. Your office is run with efficiency and warmth – a unique combination. I would use you again and again and suggest the same to friends and acquaintances.”

“After checking out several services for my first hearing aid, I am pleased that I chose Carmel Hearing Aids. They not only have the newest in technology, but also provide a genuinely caring environment and a high level of personal service.”

“ I have been wearing hearing aids since 1991. My hearing loss started in the 60's, while in the military, and so the Veterans Administration provides me with hearing instruments and maintains them. In 2008, after about 8 years with Big Sur Volunteer Fire Brigade, it was determined that my difficulty hearing, was becoming a problem for everyone on the Brigade. It was also mentioned that it could end up with someone getting hurt, either myself, or another firefighter. At this time, our Chief sent me to Ganesh Kripapuri, at Carmel Hearing Aids. After an extensive exam, including hearing tests to determine how severe, and in which ranges I have difficulties. He also gave me speech recognition tests to determine exactly how accurately I am able to hear speech. The results were not good, and I could not hear well enough to pass National Fire Safety Guidelines. The good news in this story is that Ganesh did know what would help me and prescribed a hearing aid that helped me to hear better than those which the VA had given me. He fitted me with better ear molds, which also helped me to hear more clearly, and then carefully adjusted the instruments for maximum advantage. Because of these differences, I was able to serve on the Fire Brigade for an additional two years. My hearing loss is, and has always, been a progressive condition. I knew when I got the aids that it would only be a matter of time, before I would have to leave Firefighting, but I am so grateful for Ganesh helping me to continue serving, as long as was possible. I would also refer anyone who is having difficulty with hearing, to go see Ganesh, and do it soon. I believe you will be all the better for it.”

“I have been a client of Ganesh Kripapuri and Carmel Hearing Aids for over six years. My experience has proven to be rewarding in every way. It was out of needed that I visited Ganesh at first. My hearing, never my strong suit, was deteriorating. This can be very isolating, and a little depressing. To meet Ganesh was like having a veil lifted. He is such a positive person, so informative, I felt that I wasn't in this alone. Ganesh explained that, while not curable, hearing loss could be managed by use of hearing aids. With testing, Ganesh determined the nature of my hearing deficit, and matched my needs with in-the-canal aids. While not perfect, it was a dramatic improvement of my hearing acuity. I no longer avoided those awkward social situations that created such anxiety. I have now purchased two sets of aids from Carmel Hearing Aids. The industry continues to make tremendous technological advances. While my hearing loss is permanent, Ganesh has shown me that the technology will continue to give me an “edge” going forward. I applaud Ganesh for his expertise, but even more for his qualities as a man. He is funny, sincere and caring. He has gotten to be more of a friend than a business associate. His wife Dawn is charming. The Office Manager, Trina is also a great ambassador of the company. It is with pleasure that I write this testimonial. Should you have a hearing deficit, Carmel Hearing Aids is a company to seek out!”

“If ever in the market for hearing aids, I hope you will seriously consider taking your business to Ganesh Kripapuri. His office is easy to get to at the mouth of Carmel Valley, near the old Brinton’s store. I was somewhat reluctant to face up to my obvious hearing loss a few years ago. With the encouragement of my wife, we went to see Ganesh who had been recommended to us. He immediately put us both at ease with his outgoing and friendly manner. He quickly gained our confidence in his competence and professionalism. From the initial testing to the fine-tuning of my new hearing aids, he held our hands through the entire process. We were obviously concerned about cost. He gained our trust in this area as well. He equipped me with a state-of-the-art set of hearing aids at an affordable price. His follow-up services are excellent. Every six months I am reminded by his staff to come in for complimentary hearing aid batteries, and a quick check to make certain all is performing properly. On the few occasions I have had concerns (accidentally wore them in the shower, dropped them on the floor, etc.), a free servicing was provided. By the way, the replacement guarantees are fabulous. Fortunately, I have not had to do so. But it is nice to know. In short, I would recommend Ganesh to anyone (to everyone!) who is dealing with hearing loss and who wants a successful solution.”

“I would highly recommend Ganesh Kripapuri. His initial testing of my hearing was extensive, thorough and resulted in a hearing aid that enhanced my hearing substantially. Ganesh was patient, responded to my questions and was professional throughout my experience. Providing replacement batteries and periodic cleaning and continuing concern about my hearing is very much appreciated and unique in the field. I would use Ganesh's services if I required further hearing aid assistance.”

Ganesh and I have worked together over 10 years and he has gone out of his way to personally customize and help me live with my hearing loss. The new advanced technologies allow a vest spectrum of customization and Ganesh has the tools, expertise, and personality to work with anyone needing help correcting a hearing problem. As much a professional, he has also become a friend which makes each appointment something to look forward too. I highly recommend the services provided by Carmel Hearing Aids.

“When the time in my life reached the point where I felt I was having difficulties with my hearing, I decided I would look for someone who shared my concerns and anxieties about this transition in my life. After investigating several sources, I selected the Hearing Aid Center of Carmel and Monterey headed up by Ganesh Kripapuri. I felt it was the right decision. Ganesh demonstrated a real concern for the anxiety I was feeling about my hearing loss. He provided clear and insightful guidance on the steps necessary to help me with my hearing loss. I feel Ganesh is well trained, technically sound and demonstrated intelligence by sharing the latest research on the methods and devices currently being utilized in the treatment of hearing loss. I feel strongly that integrity matters to Ganesh and his staff. His door is always open and is serious about providing the best possible service to meet the client's needs.”

“Ganesh Kripapuri has been my hearing aid provider for several years and is most professional in his dealings with providing me with excellent service. He anticipates my hearing needs and deals with my insurance claim promptly and provider services that are above anyone I have dealt with in the past. I consider him a friend as well as my hearing aid provider.”